Terms of service
Terms & Conditions
Welcome to Simply Create Collectibles. By accessing this website and/or purchasing products from our shop, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or placing an order.
1. General Use
By visiting our website and/or purchasing from Simply Create Collectibles, you agree to these Terms & Conditions, as well as any policies referenced herein, including our Shipping Policy, Refund Policy, and Privacy Policy.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of this website after changes are posted constitutes acceptance of those changes.
2. Products & Product Information
We make every effort to accurately display and describe our products, including colors, sizing, and materials.
Please note:
- Colors may appear slightly different depending on your device or screen settings.
- Handmade or made-to-order products may have slight variations.
- Product sizing is approximate and may vary slightly.
- Availability is subject to change without notice.
We reserve the right to discontinue products at any time.
3. Pricing & Payment
All prices listed on this website are in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to:
- Change pricing at any time
- Correct pricing errors
- Modify product descriptions
- Cancel orders affected by listing or pricing inaccuracies
Payment must be completed in full before an order is processed or shipped.
4. Order Acceptance & Cancellation
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to:
- Suspected fraud
- Inventory errors
- Pricing mistakes
- Incorrect customer information
- Orders that violate our shop policies
All sales are final. Orders cannot be canceled once placed, so please review your order carefully before checkout.
5. Shipping & Delivery
We strive to process and ship orders as quickly as possible; however, shipping timelines are estimates only and are not guaranteed.
At this time, we ship within the United States only.
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for packages shipped to incorrectly entered addresses.
Once an order has been accepted by USPS, delivery timing and carrier handling are outside of our control.
We are not responsible for shipping delays caused by:
- USPS carrier delays
- Weather
- Natural disasters
- Peak holiday volume
- Other transit-related issues
If USPS tracking shows a package as Delivered, the shipment will be considered successfully delivered. Customers must contact USPS directly regarding missing mail claims or delivery disputes.
Please review our full Shipping Policy for additional details.
6. Damaged Items
If your item arrives damaged due to a manufacturing issue or product defect, you must contact us within 7 days of delivery with:
- Your order number
- Clear photos of the damage
If approved, one replacement shipment may be provided per order.
Shipping damage caused during transit must be handled directly with USPS through the appropriate claims process.
7. Refunds & Returns
All sales are final.
We do not offer:
- Refunds
- Returns
- Exchanges
- Order cancellations
Exceptions may only apply in cases of approved manufacturing defects as outlined in our Refund Policy.
8. Intellectual Property
All branding, logos, shop graphics, product photography, website content, text, and original designs displayed on this website are the property of Simply Create Collectibles and are protected by copyright and intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Certain products may feature artwork or designs used under appropriate licensing agreements. Ownership of licensed artwork remains with the original rights holder where applicable.
9. Limitation of Liability
To the fullest extent permitted by law, Simply Create Collectibles shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of this website
- Product purchases
- Shipping delays
- Lost packages
- Carrier delivery issues
- Inability to use purchased products
Our total liability, if any, shall not exceed the purchase price paid for the applicable order.
10. Accuracy of Website Information
We strive to ensure all information on this website is accurate; however, errors may occasionally occur, including pricing errors, product descriptions, availability, or typographical mistakes.
We reserve the right to correct errors at any time without prior notice.
11. Third-Party Services
This website may utilize third-party services for payment processing, shipping, analytics, or other business functions.
We are not responsible for the policies, practices, or actions of third-party providers.
12. Privacy
Your submission of personal information through this website is governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
Simply Create Collectibles
hello@simplycreatecollectibles.com